Center Services

PARKING

Opening hours of underground parking lot:
Mon - Fri: 7:00 am - 12:30 am (in case of visiting the cinema until 01:00 am)

The roof-top parking lot is open 24 hours a day.

The first three hours are free (in the case of visiting Cinema City + 1 hour free). Each additional hour begun is subject to a fee of €3.30. Parking is free of charge on weekends.


FAMILY PARKING

We have reserved parking spaces for families with children. They are located on the roof-top parking lot in close proximity to the shopping center entrance.
ROOM FOR MOTHERS

A special baby care room is available in the toilets opposite the VUB Bank on the ground floor. Moms will find a changing table, mat, hot water, sanitary towels and a small seating area there. The changing table is also available at the women's restrooms by Datart and Firo-tour.
BABY TAXI

Our baby carts provide perfect comfort for children, but also for their mothers when shopping. For more information, visit the Infodesk.
ATM MACHINE

All banks at Polus have their ATMs available at the operation or on the premises of the shopping center:
OTP Banka Slovensko, Prima Banka, Slovenská sporiteľňa, Tatra banka, UniCredit Bank, ČSOB, Sberbank, VÚB banka

MAILBOX

To quickly send mail, use the mailbox that is located by Slovenská pošta on the 1st floor.
ALZABOX

The AlzaBox self-service box is where you can pick up the goods you ordered at www.alza.sk. AlzaBox is available 24 hours a day, 7 days a week.

AlzaBox can be found at the roof-top parking lot at the entrance to the post office next to GreenWay.
MONEY CHANGER

If you need change for a shopping cart, a children's vending machine or anything else, you can use the money changer at the Infodesk at the Main Rotunda.
GREENWAY

Thanks to the charging station for electric vehicles, you can recharge your electric car at the roof-top parking lot next to the AlzaBox, by the entrance to the post office, whenever you need it.

The Greenway charging station is available 24 hours a day, 7 days a week.
INFODESK

You will find all the information you need and more at the Infodesk:

fax and copying services delivery via DHL gift cards   locking of bicycles lost and found borrowing a wheelchair
The price list of Infodesk services can be found HERE >>
BIKE SPOT

Park your bike in front of Polus comfortably and safely, right under the camera system.

The new, modern bicycle storage stand is located just next to the main entrance, i.e. a more attractive, better-arranged and more visible place where there is a greater presence and migration of people. You can bring your own lock or take advantage of the security lock rental service that cannot be copied. At the Infodesk in the central part of Polus, staff provide cyclists with locks upon request for a deposit of 60 EUR. The customer will receive this amount back in full after returning the lock undamaged.

For more information, visit the Infodesk.

More information on using the BIKE SPOT can be found HERE>
BORROWING A WHEELCHAIR

Disabled visitors can borrow wheelchairs at the Infodesk at the Main Rotunda of the shopping center.
DHL SERVICEPOINT - Express delivery with DHL

DHL SERVICEPOINT is a DHL partner reception desk where you can easily and comfortably send your shipment. You do not need to have a contract with DHL to send a shipment. All you need to do is bring your shipment to the Polus Infodesk and choose the appropriate size from the DHL standard packaging assortment.


Shipping hours

Mon-Fri: 9:00 am - 8:00 pm
Weekends and holidays: 10:00 am to 7:00 pm

"Shipments made on business days after 6:00 pm and on weekends and holidays will be dispatched the next business day."

Payment is possible in cash only.
How to send a shipment via the DHL SERVICEPOINT can be found HERE>
More information about the DHL SERVICEPOINT can be found HERE>

GROUND FLOOR

1ST FLOOR

Are you interested in renting the premises?

We will be happy to advise you!

Polus City Center
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